18650 Rear Rack 500W 36V 13ah 10s5p Lithium Battery E-Bike Battery

18650 rear rack 500W 36V 13Ah 10s5p lithium battery e-bike battery 

Payment Terms:

1.We accept bank transfer(T/T) ,PayPal,Cash.
2.If you prefer other payment method,please contact us by email.

Shipping Terms:

1.Samples order: sending by Express ( DHL/ UPS/ FEDEX/ TNT )
2.Bulk order: sending out by air/express/sea.

Warranty Instructions:

1.We provide 1 years Warranty.
2.Warranty code: quality problems, defective goods can be fixed or 
replacement; Manmade damage, inflowing water, fault operation leading
to short circuit or burning, damaged by carrier is out of our warrany.
3.Goods should be returned in original condition to qualify for replacement or repair.

Company Information

 Shipping and Payment

Package:

The lithium batteries of our company can be packed in PVC shrink / PVC sleeve / PET sleeve / Blister card and determined by customer's choice. Then about the international shipping, our products will be put into suitable container shipment as box/ cartons/ pallets. And we can also pack the batteries with wire and connector as customer's request.

Shipping:

1. We support varies shipping ways, including DHL/UPS/FedEx/TNT/EMS, airlines as well as by sea based on customer's requirements.

2. In different seasons, the ship 's discount is different, depending on the weight or quantity, we will recommend the best and safest way according to your specific quantity.

3. Shipping Ports: Shenzhen Port, China.

4. Samples are always available and normally take 3-7working days ready to ship. Mass goods usually get ready to ship in 15-30 working days after deposit received or as the quantity of each order.


Our Services

Fast and efficient service is our most important responsibility. below best service items are included but not limited to: 

*Professional sales team offer good service before and after sale.
*Quick response: your any inquiry would be responsed within 12hours.
*Short Lead time: 10-15 days for cells; 20-25 days for battery pack.
*High quality battery: A grade cells, 1 year warranty, 100% real capacity and discharge rate.
*Fast delivery: ship via Door to Door(courier), AIR, SEA, according to your request.
*Customized Service: OEM/ODM is acceptable, Small order are welcome.
*Any quality problem of our products will be replaced by new one for free
 

FAQ

Q:How many years will my battery last?
A:The average rider can use a lithium battery for 2-3 years before feeling like it needs to be replaced. This depends on riding conditions, the weight of the rider, amount of use and discharge rate over time. Discharging your lithium battery quickly under high current will lower the battery capacity over time.

Q:How should I charge the battery?
A:To achieve the longest life from your battery it is best to charge the battery after each use or at least once daily if used every day. It should also be charged once every month if not used for a long period of time. All bikes come with smart chargers which stop charging when the battery is at capacity, so it is okay to leave you bike plugged in at all times.

Q:Do I need to use a terminal to charge my battery?
A:No. All of our batteries come with a charger that plugs in to a standard socket (240V). LED show that the battery is charging (red or orange) or charged (green)..

Q:How can I tell that the battery is completely empty ?
A:All of our batteries are fitted with a display showing the battery level. If your battery is completely empty, the display will not light up, as it runs on the battery.

Q I don't ride in winter, what should I do with the batteries?
A.If you prevent the batteries from remaining empty for longer periods of time, they will last much longer. So be sure to charge your batteries at least once per month.